pj77 Privacy Policy

Introduction and Purpose

pj77 is a safe and reliable online entertainment platform for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our highest responsibilities. This Privacy Policy ("Policy") applies to our website pj77.cam and describes how we collect, use, store, and protect your personal information.

This Policy applies to everyone who uses our services — from new registrants to regular players. By using our platform, you are considered to have agreed to this Privacy Policy. Please read this Policy carefully.

pj77 always believes in the principle of transparency. We want to clearly inform you about what information we collect and for what purpose it is used.

Data Collection

We may collect various types of information from you. The categories of information collected are detailed below:

2.1 Directly Provided Information

When you register with pj77 or use our services, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Username and password

2.2 Automatically Collected Information

When you use our website, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Date and time of access
• Page view history and session duration
• Referrer URL (where you came from before visiting our site)
• Geographic location (approximate)

2.3 Transaction Information

Details of your deposit and withdrawal transactions, betting history, bonus usage records, and account balance history are stored in our system.

Data Use

pj77 uses collected information only for lawful and specific purposes. We use your information for the following reasons:

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing transactions — completing deposits and withdrawals
• Providing bonuses and rewards
• Providing customer support (24/7 live chat)
• Resolving technical issues

3.2 Security and Compliance

• Verifying identity and preventing fraud
• Complying with Anti-Money Laundering (AML) regulations
• Verifying age (confirming 21+ years)
• Monitoring account security

3.3 Communication and Marketing

• Sending important account notifications
• Informing you about promotional offers and bonuses (with your consent)
• Notifying you about new games and features on the platform

3.4 Service Improvement

We analyze user behavior to improve service quality and use data to enhance the user experience (UX). Data used for this purpose is always processed in aggregated and anonymized form.

Cookies and Tracking Technology

The pj77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website (login sessions, security).
• Functional Cookies: Remember your language preferences and settings.
• Analytics Cookies: Collect statistics on site usage, used to improve services.
• Marketing Cookies: For showing relevant advertisements (only with your consent).

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some website functionality to not work properly.

Data Sharing and Disclosure

pj77 never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

5.1 Service Provider Partners

We work with selected third-party service providers who assist us in running our business operations — such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and fraud prevention services. Only the information necessary for them to complete their work is shared with these partners.

5.2 Legal Obligations

In the case of a court order, a lawful request from law enforcement authorities, or any other legal obligation, we may be required to disclose relevant information.

5.3 Asset Transfers

In the event of a business merger or acquisition, your information may be transferred. However, you will be notified in advance and the terms of this Policy will continue to apply.

5.4 Aggregated and Anonymized Data

We may share aggregated and anonymized statistical data with third parties — no individual can be identified from this data.

Data Protection Measures

pj77 applies industry-standard security measures to keep your information safe. The key components of our security framework are:

6.1 Encryption and Technology

• All data transmissions are secured using SSL/TLS encryption technology.
• Passwords are stored in encrypted form — no staff member can see your password.
• Payment information is processed in a secure and encrypted environment.

6.2 Access Controls

• Only authorized staff have access to your personal information.
• All staff are bound by strict confidentiality agreements.
• System access is regularly reviewed and audited.

6.3 Security Monitoring

Our systems are monitored 24/7. Any unusual activity or suspicious access is automatically detected and immediate action is taken.

In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps to resolve the issue.

Data Retention Period

We retain your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by law.

7.1 While Your Account Is Active

All account information, transaction history, and gaming records are retained for as long as your account remains active.

7.2 After Account Closure

Even after your account is closed, we are legally obligated to retain certain information for a specified period — particularly financial transaction records, identity verification documents, and Anti-Money Laundering related information.

7.3 Data Deletion

Once the mandatory retention period has ended, we securely delete or anonymize your information. Anonymized data may be retained for statistical purposes.

Your Rights

As a pj77 user, you have the following rights over your own information:

8.1 Right to Access

You may request from us at any time to find out what information we hold about you and for what purpose.

8.2 Right to Correction

If the information we hold about you is incorrect or incomplete, you may request a correction. This can be done directly in your account settings or through customer support.

8.3 Right to Deletion

In certain circumstances, you may request the deletion of your information. However, some information may not be possible to delete due to legal obligations.

8.4 Opt Out of Marketing Communications

You can unsubscribe from promotional emails and notifications at any time. This can be done through your account settings or by contacting customer support.

8.5 How to Exercise Your Rights

To exercise any of the rights above, please contact us. We will respond as quickly as possible after receiving your request — generally within 30 business days.

Third-Party Links and Services

Our platform may contain links to third-party websites. pj77 is not responsible for the privacy policies or data protection practices of these external sites.

We advise you to read the privacy policy of any third-party website before using it. Payment providers (such as bKash, Nagad) follow their own privacy policies.

Our game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe — maintain their own data protection standards. Our agreements with them include provisions for the protection of user information.

Policy Changes

pj77 reserves the right to update this privacy policy as needed. Depending on the nature and significance of the changes, we will notify you in the following ways:

• A notice will be displayed on the website.
• For important changes, a notice will be sent to your registered email address.
• The date of the updated policy ("Last Updated") will be updated on this page.

Continued use of our platform after any changes will be considered as your acceptance of the new policy. We therefore advise you to check this page regularly.

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our dedicated support team is always ready to help you.